> For the complete documentation index, see [llms.txt](https://syticks.gitbook.io/merpi-by-syticks/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://syticks.gitbook.io/merpi-by-syticks/the-merpi-dashboard.md).

# The MERPI Dashboard

The MERPI Dashboard is your merchant portal at [dashboard.syticks.com](https://dashboard.syticks.com/). It gives you full visibility and control over your integration, from monitoring ticket sales to managing your wallet and withdrawing your commissions.

<figure><img src="/files/W5qjKJqTC7YHUJzb79gv" alt="MERPI Dashboard home/overview screen on MERPI By Syticks Merchant Dashboard"><figcaption></figcaption></figure>

***

### Switching Environments

The Dashboard reflects whichever environment you are currently in. Use the toggle at the top of the page to switch between Staging and Live. Everything you see, your wallet balance, transaction history, and API keys, will update to match the selected environment.

<figure><img src="/files/LGvxRFqKe0MyP1ECN8gY" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Always confirm which environment you are in before performing any action, especially wallet top-ups and withdrawals. Actions in the Live environment involve real money.
{% endhint %}

***

### Dashboard Features

#### Ticket Sales

The sales section shows you every ticket purchased through your integration in real time. You can see the ticket type, the amount, the customer, and the transaction status.

<figure><img src="/files/nZGM4GPXYkbdwnKzVy6N" alt="Ticket sales/transactions list on the Dashboard on MERPI By Syticks Merchant Dashboard"><figcaption></figcaption></figure>

#### Commissions

Your commissions from each transaction are tracked and displayed here. You can see a breakdown by ticket category and filter by date range.

<figure><img src="/files/Dgk37BVnmzkYposj0rh5" alt="Commissions breakdown screen on the Dashboard on Merpi By Syticks Merchant Dashboard"><figcaption></figcaption></figure>

{% hint style="info" %}
Commission rates are agreed per merchant during onboarding. If you have questions about your commission structure, reach out to us at <hello@syticks.com>.
{% endhint %}

#### Wallet

Your MERPI wallet holds the funds you need to process transactions as well as the commissions you have earned. You can see your current balance and a full history of wallet activity, including top-ups, transaction charges, and withdrawals.

<figure><img src="/files/R0ltGEDjtASsp5GTu4Ag" alt="Wallet balance and transaction history screen on MERPI By Syticks Merchant Dashboard"><figcaption></figcaption></figure>

#### Customer List

The customer list shows everyone who has purchased a ticket through your integration. You can use this to understand your customer base and reach out when needed.

<figure><img src="/files/lnLWV7jEKXoX8OBO5A28" alt="Customer list screen on the Dashboard on MERPI By Syticks Merchant Dashboard"><figcaption></figcaption></figure>

#### Settings

The Settings section is where you manage the following:

* **API Keys**: View and copy your Staging and Live API keys
* **Payout Account**: Add or update your bank account details for withdrawals
* **Profile Information**: Update your business details

***

### What's Next

You now have a full picture of the platform. The next step is to explore the API reference and start building.

<table data-view="cards"><thead><tr><th align="center"></th><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Explore the API Reference</strong></td><td align="center">Browse all available endpoints across entertainment, cinema, bus, and hospitality.</td><td><a href="/pages/1EMlgvD45AWDsTadn69l">/pages/1EMlgvD45AWDsTadn69l</a></td></tr><tr><td align="center"><strong>API Keys and</strong> <strong>Authentication</strong></td><td align="center">A quick reminder on how to attach your API key to every request.</td><td><a href="/pages/tYo9evKUQvUzPz26fUEU">/pages/tYo9evKUQvUzPz26fUEU</a></td></tr></tbody></table>


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